Policies

Shipping Policy

At Wax Home Decor, we aim to deliver your products safely and as quickly as possible.

Processing Time:
All orders are processed within 1–2 business days.

Delivery Time:
Orders are typically delivered within 3–7 business days, depending on your location.

Shipping Charges:

  • Free shipping on orders above ₹499

  • A nominal shipping fee may apply to smaller orders

Order Tracking:
Once your order is shipped, you will receive a tracking link via SMS or email.

Delays:
Delivery may be delayed due to unforeseen circumstances such as weather, logistics issues, or high demand periods.

If you have any questions, feel free to contact us at support@waxhomedecor.com

Return & Refund Policy

We want you to love your purchase. If something isn’t right, we’re here to help.

Return Window:
You can request a return within 7 days of receiving your order.

Eligibility:

  • Product must be unused and in original packaging

  • Proof of purchase is required

Damaged or Defective Products:
If you receive a damaged item, please contact us within 48 hours with an unboxing video and photos.

Refund Process:

  • Once approved, refunds are processed within 5–7 business days

  • Refunds will be credited to the original payment method

Non-Returnable Items:

  • Used products

  • Items damaged due to misuse

For return requests, contact: support@waxhomedecor.com

Privacy Policy

At Wax Home Decor, your privacy is important to us.

We collect personal information such as your name, contact details, and shipping address to process orders and improve your shopping experience.

How We Use Your Information:

  • To process and deliver orders

  • To communicate updates and offers

  • To improve our services

Data Protection:
We ensure that your personal information is secure and protected.

Third-Party Sharing:
We do not sell or share your personal data with third parties except for order fulfillment and payment processing.

By using our website, you agree to our privacy policy.

For any concerns, contact: support@waxhomedecor.com

Terms & Conditions

By accessing and using the Wax Home Decor website, you agree to the following terms:

Product Information:
We strive to provide accurate product descriptions, but minor variations may occur.

Pricing:
Prices are subject to change without prior notice.

Order Acceptance:
We reserve the right to cancel or refuse any order at our discretion.

User Responsibility:
You agree not to misuse the website or engage in fraudulent activity.

Intellectual Property:
All content on this website belongs to Wax Home Decor and may not be used without permission.

For any questions, contact: support@waxhomedecor.com

Payment Policy

We offer secure and convenient payment options for your shopping experience.

Accepted Payment Methods:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (available in select locations)

Security:
All transactions are processed through secure payment gateways to ensure your safety.

Order Confirmation:
You will receive a confirmation once your payment is successfully processed.

If you face any issues, contact: support@waxhomedecor.com